Terms of Service

Last updated: January 27, 2025

Welcome to PetChatLine. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Service Description

PetChatLine provides AI-powered pet health guidance through a chat interface. Our service is designed to offer general information and guidance about pet health concerns.

2. Important Medical Disclaimer

PetChatLine is NOT a substitute for professional veterinary care.

• Our service provides general guidance only and should not be considered medical advice.
• Always consult a licensed veterinarian for diagnosis and treatment of your pet's health conditions.
• In case of emergency, contact your local emergency veterinary clinic immediately.
• Do not delay seeking professional veterinary care based on information received through our service.

3. User Responsibilities

By using PetChatLine, you agree to:

• Provide accurate information about your pet's condition
• Use the service for lawful purposes only
• Not rely solely on our guidance for serious health decisions
• Seek professional veterinary care when appropriate
• Not attempt to misuse, hack, or disrupt the service

4. Affiliate Relationships

PetChatLine may earn commissions when you book services through our partner veterinary network or purchase recommended products. These affiliate relationships help us keep our basic service free. We strive to recommend only services and products we believe are beneficial for your pet.

5. Limitation of Liability

To the fullest extent permitted by law:

• PetChatLine is provided "as is" without warranties of any kind.
• We do not guarantee the accuracy, completeness, or usefulness of any information provided.
• We are not liable for any damages arising from your use of or inability to use the service.
• We are not responsible for any decisions made based on information provided through our service.
• Our total liability shall not exceed the amount you paid for the service (if any).

6. Intellectual Property

All content, features, and functionality of PetChatLine are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.

7. Privacy

Your use of PetChatLine is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

8. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice. We may also update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the modified Terms.

9. Termination

We may terminate or suspend your access to the service at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

11. Contact Us

If you have any questions about these Terms, please contact us at:

[email protected]